Returns are accepted for all products available for purchase online. Returns must be made within 6 months of the original purchase. We will refund the price paid for the product in full if it is in new condition. Products that are returned with usage or damage will need to be inspected to determine the proper refund amount. All refunds are less any shipping cost incurred by Alumi-Span for the original shipment. Even if your original order had free shipping Alumi-Span's original shipping cost on that part of the order will be deducted.
Send parts for return to our Factory Location at 4445 S. Pittsford Rd. Pittsford, MI 49271.
Please mark packages for return with "Return" on the outside of the box. Include a name and contact number.
Alumi-Span has Free Shipping over $150.00. The carrier for the Free Shipping option is not guaranteed. Some items will ship USPS instead of UPS. Estimated shipping times for ground UPS as well as USPS from our location are below. If you qualify for Free Shipping and want faster service you can pay for UPS.
If your order does not qualify for free shipping the only option is UPS shipping. Ground, 2nd Day Air, and Next Day are available. USPS will not accept many of our items due to size restriction so UPS is our only option for many orders.
UPS GROUND DAYS FROM OUR LOCATION
USPS (FREE SHIPPING ONLY) DAYS FROM OUR LOCATION